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  FAQ
 
 
If you have any questions,pls contact us freely.It is our plesure to offer you the best service and reply.
   
Infrared Steam Cabin
   
  Warning
  1. In order to avoid fire or electricity shock,please don't put the controller in water or wet place.There are high voltage parts inside which is too dangerous to open its`cover .The person who maintains it must be professional and skillful.
  2. Please don`t touch the controller until turn off power and heater at least 30 minutes as the temperature is high in the steam generator and these metals are wet.
  3. It might bring user much inconvenience if change the controller without any permission of manufacture or its authorized units.
  4. Please don`t touch the heater protective barrier once turn on the infrared 15minutes.
  5. Don`t open shower function when turning on infrared and avoid much water got to heater.
  6. Pls don`t use the infrared sauna If you feel sickness or uncomfortable,especially people who suffering from heart disease and cardiovascular disease. Other symptoms or patients,please use it by doctor`s permition.People who apt to bleed is not allowed to use.If suffers malignant ,please use the product carefully and need to avoid infrared if with new wound.
  7. Any child or person with disability must use the product with the company of a normal adult.
  8. Please don't put any thing which are easy cause fire (eg.towel ) near heaters.
  Notice
  1. Please put off the power plug from the socket after use.
  2. Please make sure wires and sockets are all connected well before turning on power.
  3. These products are with environmentally friendly natural paint.At the begaining use,there may be some mell of the paint which is normal .After using a period of time, it will eliminate the smell.( about 20 days). And we suggest to open activity doors so as to maintain ventilation.
  Remind
  1. In order to extend the life of the product,it must at least 30 seconds between turn on or off.
  2. Please turn off the power after use.
  3. Please take attention to rated voltage and power supply,if not match then can`t be used .Otherwise,it will burn out the controller.
  4. When installing,please take attention to loaded parameter,if not match then can`t be used .Otherwise,it will burn out the controller .
  5. Accidental shut down,please re-start.
  6. Please put child to the suitable seat to avoid infrared`s shining at its` head.
  7. .When using infrared，please djust heater’s temperature to match the body need and don`t touch the heaters` surface once turn on these heaters.
  8. If any uncomfortable during using, please turn off the power..
  Installation and Notice
  1. External connected audio frequency should be not too strong otherwise it will burn out the system.
  2. Users must add an air switch or leakage switch at least 32A or accord ing to national standars.Our leakage switch just for reference.
  3. The power socket switch must be grounded reliably and so does the steam generator.
  Maintenance
  1. Keep the tub clean and remove impurities such as hairs to make the drainage unclogged.If there is any dirt on the bub surface ,pls clean it by soft cloth with some toothpaste.
  2. Pls use general neutral liquid detergent to clean the product curface(Included bamboo wood, Composite board, plastic, aluminum, plated parts, spray pieces ),but don`t use strong alkaline detergents and organic solvents(such as Alcohol, Lacquer Thinner, Ammonia, Acetone ect.)
  3. .Never wipe gilded or chrome-plated pieces with rough tool but soft cloth .
  4. If there is any sticky dirt on the board or column ,wipe it off gently by soft cloth with some detergent. Don`t scrape the product with metal brush or knife.
  5. Use 1200# waterproof abrasive paper dipped in water to get off the scratch on the surface, then 2000# , polish it by soft cloth with some toothpaste.
  6. Please open the door of the cabin for airiness to avoid steam or water stay in it over a long time which may cause mildew or peculiar smell.
  Troubleshooting
Problem
Reasons
Remedy
No Power

1.Poor connection of power
2.Power failure of leakage switch
3.Fuse off

1.Connect well the power socket
2.Reconnect the leakage switch
3.Replace fuse
No steam
 1.Not enough water in steam generator
2.Damage of temperature detector
3.Damage of steam generator tube		 1.Check water inlet valve
2.Replace temperature detector
3.Replace heater tube
Tub seeper
 Drainer block Clean drainer
Water leak
 1.Airproof loop not good
2.Poor connection
3.Damage of water pipe		 1.Replace airproof loop
2.Reconnect interfaces well
3.Replace water pipe
No top light
1.Not connect well
2.Damage of lamp tube		 1.Connect well
2.Replace lamp tube
No infrared
 Damage of infrared tube Replace infrared tube
 

 
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